State Farm® Insurance Agent Van C. Travis III
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Friday Kaegebein
August 26, 2026
"The State farm group provides excellent service and products. Their staff is exceptional. Claims are paid quickly and fairly. I've been within 30 years and never regretted it."
Sarah Zemans
August 21, 2026
"Katie has been my agent for many years and she always takes the time to explain things and help in any way she can. She is very knowledgeable. Recently I was in an accident that wasn’t my fault and she helped get me reimbursed for more than I thought I would."
Roberta Sparkman
August 12, 2026
"We’ve been with Van Travis State Farm Agency for well over 20 years. Throughout the years we’ve had very positive interactions. Van and his entire staff have been very professional while still coming across as warm and friendly.
I also like that I’ve been able to speak with one person who becomes my contact person.
Donna was my first go to person. Then I worked with Van’s wife and now Katie is my go to person.
I only have good things to say about this State Farm Agency.
Kudos Van Travis State Farm Agency for over 20 years of great service!"
"Thank you for your very kind words, Roberta. It has been a pleasure working with you all these years and we greatly appreciate your business! "
Aisha Jones
August 6, 2026
"I’m proud to be a loyal customer for three years and counting! Special shout out to Katie though! I’ve had to put my insurance to use quite a bit last year and this year, and she was able to answer any and all questions that I had. I truly appreciate the hard, swift, and quick work that she does. It doesn’t go unnoticed."
"Thank you, Aisha! We appreciate your business and I'm glad we were able to be there for you when you needed us. We are very fortunate to have Katie on our team, and I am glad you have enjoyed working with her. "
celine ernst
August 5, 2026
"Erica from State Farm assisted me with multiple changes to my policies. She was fully engaged, got me the best price. Guided me in follow up changes. Every interaction I have with this office is so kind and helpful, and their prices are excellent. It’s a pleasure to do business with them."
"Thank you, Celine. We are fortunate to have Erica on our team. We appreciate your Business and it is a pleasure working with you as well!"
Erik Svendsen
July 29, 2026
"This State Farm is fantastic. Erica has been extremely helpful with figuring out my renters and car insurance. She goes the extra mile and I even got a great swag bag. I highly recommend this State Farm."
"Thank you, Erik We are grateful and fortunate to have Erica on our team. Ww are glad you enjoyed working with her and we appreciate your business. "
John Maseta
July 29, 2026
"We recently moved from Dallas to Rochester and have been with State Farm for many years. Working with Erica Smith at this location was a very pleasant experience where she set up our new home owners insurance and ensured we had all the multi- line discounts with our other policies. I definitely recommend contacting Erica for your insurance needs."
"Thank you, John. We appreciate your business and welcome to Rochester. "
Ralph Powers
July 23, 2026
"Excellent service provided in s timely manner. Very professional office"
"Thank you, Ralph. We appreciate your business and it is a pleasure working with you! "
Kristine Case
July 20, 2026
"The Van Travis Agency has been wonderful to work with, always giving helpful guidance around our insurance needs as well as assistance with a recent claim. I would definitely recommend them for your home and auto needs."
"Thank you, Kristine. We are fortunate to have a great team, and we are glad we were able to help. We appreciate your business!"
Jeremy
June 24, 2026
"Since moving to Rochester, the process of transitioning all of our insurance-related things has been relatively fast and simple process thanks to the folks at this office. Katie has been my primary point of contact for our needs and she has been fantastic to work with!"
"Thank you, Jeremy. I'm glad we were able to make the moving process a little easier. We appreciate your business! "
Jane Hanrahan
June 11, 2026
"Always helpful and very responsive! Katie is lovely and helped me get squared away in no time. Thanks for your help!"
"Jane - Thank you so much. We are fortunate to have Kaite on our team here and we greatly appreciate your business! "
Mark Heiler
May 27, 2026
"Excellent and friendly staff! They quickly gave me a competitive quote for comparable coverage and handled EVERYTHING on my behalf. They make it easy and low-effort."
"Mark - Thank you for the 5-Star Review and your business. We appreciate you! "
john gabriele
May 21, 2026
"I've been a client of Van Travis for 40 years! In that time, we have had to file a number of claims relating to our cars. Yesterday I was involved in a fender bender. Van and his staff have always been helpful, friendly and efficient, and I had the good fortune yesterday to speak with Katie, who was fantastic! She helped me stay calm, answered all my questions, and made all the necessary connections to get my car fixed and get me set up with a rental car. We have always been treated fairly and our claims honored promptly. This is an excellent insurance agency to do business with."
"John - Thank you very much for your very kind words and the 5 Star Review! We greatly appreciate your business all these years. It is a pleasure working with you and your entire family! "
Jonathan Terry
May 13, 2026
"Erica was a joy to deal with, as always"
"Thank you, Jonathan. We are fortunate to have Erica on our team and we appreciate your business! "
David Clar
May 7, 2026
"This is a great team to work with. They could not be more responsive to my needs. They answer the phone when I call and they get me answers and have great advice. A+!!"
"Thank you, David. We are blessed to have a great team. We appreciate your kind words and your business! "
John Faynor
April 10, 2026
"Van Travis insurance provides an excellent team to work with. They are easy to talk with, are very thorough, and have consistently helped me to find ways to lower costs. I really like how personally invested they always are to help me. Its never a burden and always a great experience."
"John - Thank you for your very kind words and the 5-Star review. We greatly appreciate your business, and it has been a pleasure working with you all these years. "
Hyung Kyun Oh
April 8, 2026
"Carlee she is very kindness and help me anytime when I need help"
"Thank you Hyung. We appreciate your business! We are fortunate to have Carlee on our team."
maima paasewe
April 7, 2026
"I recently had the pleasure of working with Carlee, and I couldn't be happier with my experience. She was incredibly professional and took the time to explain everything in detail, making sure I understood all my options. Her patience and knowledge put me at ease as she guided me through the process, addressing all my questions with clear and thorough answers. I truly appreciated her attention to detail."
"Maima - Thank you for your 5-Star review and very kind words. We are fortunate to have Carlee on our team, and we are glad you enjoy working with her. Thank you for your business! We look forward to working with you! "
Wade
April 7, 2026
"Van has been assisting my family and I for many years, and he has truly been a true wealth of knowledge and experience. Van goes above and beyond to accommodate your needs and helps with all your concerns. He demonstrates a professionalism that is truly lacking in the world that we live in. I don't view Van as a insurance agent, I respect him as an oasis in a parched world!!"
"Wade - Thank you so much for your very kind words. It is an absolute pleasure working with you and I have enjoyed the relationship we have developed over the years. I greatly appreciate your business! "
James TABBI
April 3, 2026
"It’s not often you find the level of care and attention that Van Travis gives its clients."
"Thank you James. We greatly appreciate your business! "
Thomas A
April 2, 2026
"The staff of this agency have always been very helpful, easy to work with, and attentive. Great communication and organization, too"
"Thomas - Thank you! I have a great team that makes this possible. We appreciate your business! "
Bill Novak
March 16, 2026
"Had another wonderful experience with this extremely helpful State Farm team who go to great lengths to ensure all insurance options are thoroughly explored and services are as streamlined as possible. Thanks again!"
"Thank you, Bill. We appreciate your business and it is a pleasure working with you!"
Coral Romualdo
March 16, 2026
"My family has been with the Van Travis agency for years now. They’ve always provided excellent service across the board for renters insurance, home, and auto. We’re particularly happy to be working with Carlee, who is absolutely wonderful! If you’re looking for an insurance agency, I assure they are one of the best in the area."
"Coral - Thank you very much for your very kind words and your business all these years. We appreciate you and I'm glad you have enjoyed working with Carlee. We are very fortunate to have her on our team! "
Adam Kravetz
March 13, 2026
"Carlee made the switch easy and saved me $$. Thanks!"
"Adam - Thank you for your business and I'm glad you enjoyed working with Carlee. We look forward to working with you. "
Isaac Barlet
March 11, 2026
"Best rate of places I looked at. Lori was helpful in double checking some of the language and how it applied to my case specifically."
"Isaac - Thank you for your review. We are fortunate to have Lori on our team, and I am glad you enjoyed working with her. Thank you for your business. "