State Farm® Insurance Agent Van C. Travis III

"I had a great experience working with Traci to set up renters insurance for my new apartment. She was so helpful and friendly! Highly recommend working with Traci and the team!"

"I’ve been using State Farm for years and even after moving out of Rochester to New York City, I wanted to keep working with this office. Everyone there is extremely helpful, responsive and kind. I recently upgraded my policy from renters to home after buying my first house and Katie made the process quick and easy to understand. Highly recommended!"

"I have been with Van since I moved to Rochester in 1996. I have never been dealt with anything but the best professionalism. He and his staff are wonderful."

"Amazing customer service and good rates!!"

"State Farm has been very easy to work with and very punctual in taking care of their costumers."

"I recently switched to State Farm from multiple carriers and am really happy with Van Travis' office's level of service and support!"

"We have been doing business with Van for decades. Customer service is excellent; a few months ago, Katie reviewed our policy with us to ensure our coverage is in order and that we’re not paying for coverage we no longer need. Today I spoke with Erica, who very nicely answered all my questions. We whole-heartedly recommend Van and his team!"

"Very helpful every time we need!"

"They have been extremely helpful both with finding a good policy and making a claim when we need to. Traci and Erica are both super helpful and easy to get ahold of whenever you need. Very reasonable rates as well. Would definitely recommend them!"

"Any person I interact with in the office is incredibly thorough and very helpful!"

"As a customer of over 5 years I couldn't be happier with the service from StateFarm! They are incredibly responsive—whenever I call or send a message, I receive a quick and helpful reply. Their professionalism is top-notch, making the entire process seamless and stress-free. It's refreshing to work with a company that truly values its customers. Highly recommend!"

"We have used State Farm for over 20 years. They are very easy to contact and work with, and they provide excellent service! Thank you!"

"They are all so amazing and helpful! And Van is the best he's very nice and really walks you through everything. I would recommend them to everyone! I have had them for around 4 years and I will be staying with them for life!"

"My family and I have used State farm for years. The customer service is top notch. When my car was broken into earlier this year, our agent set me up with a new replacement within an hour. Will continue to be a customer here :)"

"Hands down the best!!! Been with them forever and will continue. Everyone there is awesome and care about your insurance needs. If I could Give 6 stars I would."

"Absolutely great to work with. Very responsive and great customer service!"

"Katie was a godsend when I crashed mine 2019 CRV loved Honda. This was my fourth Honda CRV and I was devastated. Katie immediately got me into a faster collision shop and arranged for transportation of the car. Likewise, she saved me $20 a day on my rental car by canceling the insurance I had taken out on the rental car. She got back to me promptly and was very polite. The first thing she did was ask me how I was. This kind of white glove treatment and kindness goes a long A insurance company that is usually very cold and inhumane"

"Great staff at the Van Travis office. They are always pleasant and professional, and always get the job done right, without delay."

"I've been using Van for years, and have always been happy with the service and responsiveness."

"The Van Travis office has been wonderful in walking with us when dealing with car insurance claims from an accident. The support and direction has lessened the stress we have been feeling. Thanks Van and team!"

"I've been a client of Van Travis for 40 years! In that time, we have had to file a number of claims relating to our cars (most recently, a cracked windshield). Van and his staff have always been helpful, friendly and efficient. Whenever we have had questions, they have been excellent about getting answers and making sure we understood whatever we needed to. We have always been treated fairly and our claims honored promptly. This is an excellent insurance agency to do business with."

"Excellent agency. Responsive and thorough."

"The office of Van Travis is great! Been with them couple of years. The office is as anyone's expectation. Courteous, professional, willing to work out in any way they can, to see that the customer's need's are met. Fayrandus Castleberry"

"I have been working with this team for over 18 years and am extremely pleased at how prompt, reliable and knowledgeable they are. Thank you for all your help!"

"Traci helped me update and add vehicles to my current insurance, she was an absolute pleasure to work with!"