
State Farm® Insurance Agent Van C. Travis III
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kimberly Salamida
January 27, 2025
"Have been with Van Travis since moving to Rochester in 2001. He and his office staff have always been kind, courteous, helpful and extremely responsive. Van has also been key in helping us achieve our goals for retirement. Oh and btw… our son has always referred to him as “uncle van”."
"Kim - Thank you so much for your very kind words and the review. It has been an absolute pleasure working with you and Greg all these years and I greatly appreciate your business! "
RocGretch71 S
January 27, 2025
"Hands down the best customer service around! My husband and I have used Van Travis for years and highly recommend them."
"Gretchen - Thank you very much for your review and kind words. I am very fortunate to have a great team here. It's a pleasure working with you and we appreciate your business! "
John Frater
January 23, 2025
"Have been a customer for over 15 years. Office staff are always great at answering questions. Claims service on autos and house has also been very good. I expect to continue to work with them for many more years."
"John - Thank you very much for your review, kind words and your business. It is a pleasure working with you. We appreciate you! "
Denise L
January 17, 2025
"Hi My name is Denise I have been a customer of State Farm Insurance agent Van Travis since 1998.He is by Far the Best agent it's why I will never leave .He's very Knowledgeable and Professional Friendly and he makes sure he offering me the best Insurance Policies that fits my needs because I have multiple Policies with Van.His office staff is very Friendly I always feel like they Value my Business when I go there or Speak to the staff or Mr.Travis on the phone .If you are looking for Great Reputable Insurance I would Highly recommend Van Travis State Farm Insurance you will definitely be in great hands and well satisfy .Denise Lovett"
"Denise - Thank you very much for your very kind words! It has been an absolute pleasure working with you all these years and we greatly appreciate your business. We always love seeing your smile!"
Steven Mathis
January 16, 2025
"Always great customer service!"
"Thank you for your 5-star review, Steven! We appreciate your business! "
Scott Terry
January 15, 2025
"Erica and Van are great to work with, saved me a ton of money, would highly recommend!!"
"Scott - Thank you for your review and kind words. We are very fortunate to have Erica on our team and I am glad you enjoy working with her. It is a pleasure working with you and we appreciate your business. "
Courtney Olson-Chen
January 15, 2025
"The office always responds quickly when I ask for help!"
"Thank you so much Courtney! It is a pleasure working with you and we appreciate your business! "
David Abbatoy
January 3, 2025
"Super helpful staff that is willing to talk to you and present your best insurance options. Totally positive experience."
"David - Thank you very much for your kind words and the 5-Star review. It has been a please working with you for many years and we greatly appreciate your business. "
Franklin Ange
December 12, 2024
"Very helpful when needed. Able to fix all problems that may arise in billing. Can get the best rates for anyone."
"Franklin - Thank you for your 5-Star review and your business. We appreciate you! "
Dave D
December 11, 2024
"Over many years, we've always enjoyed excellent service. Traci is always super-capable and most helpful with phone support."
"Dave - Thank you very much for your review. We are very fortunate to have Traci on our team and we greatly appreciate your business! "
charlie capizzi
December 11, 2024
"If you want to talk to a robot then this isn’t the place for you… When you call Van Travis you get to talk to real people, people that understand and listen to your needs. Tracy and Erica take the time to personalize your experience. I will be with Van Travis for many years to come 12/24"
"Charlie - Thank you very much for your very kind words. We are certainly blessed to have both Traci and Erica on our team. Thank you for your business and we look forward to working with you for many years to come."
Linda McLean
December 4, 2024
"We have been doing business with Van for decades. Customer service is excellent; most recently Katie reviewed our policy with us to ensure our coverage is in order and that we’re not paying for coverage we no longer need. We whole-heartedly recommend Van and his team!"
"Linda - Thank you very much for your very kind words and the review. We greatly appreciate your business all these years and it is a pleasure working with you. We are very fortunate to have Katie on our team! "
Taren Drake
November 20, 2024
"Erica was so helpful and kind when I was setting up my policy! She made the process very easy! Thank you again Erica!"
"Taren - Thank you for your very kind words about Erica. We are very fortunate to have her on your team. We appreciate your business. "
Denise Mros
November 19, 2024
"I love the Van Travis State Farm Team! The staff is super friendly and are always quick to respond to my questions and needs. They really do make it easy!"
"Denise - Thank you so much! It has been a pleasure working with you all these years and we love working with nice people like yourself. "
Kate Kressmann-Kehoe
November 19, 2024
"Been our agent for decades m. Always super helpful."
"Kate - Thank you so much for your review. It has been a pleasure working with you all these years and we greatly appreciate your business! "
Mary O'Reilly
November 18, 2024
"Look no further. Super helpful and look to provide the best coverage at a great price. Very responsive and excellent service."
"Mary - Thank you so much. The goal hear at my office is to be the customers 1st and best choice and I am glad you had such a wonderful experience. We appreciate you! "
Barbara Granger
November 15, 2024
"We recently had an accident. The agents at State Farm made the whole process so easy for us as we are older folks. They took care of the towing, the rental car, the accident report. All done so efficiently. But the best thing was the peace we received from knowing that all was taken care of. Thank you all for your wonderful help. Kudos to Elizabeth in Texas."
"Barbara - Thank you very much. I am glad we were able to be there for your when you needed us most. We greatly appreciate your business! "
Susan Avery
October 25, 2024
"Traci did a great job in setting up my policies - very efficient and a pleasure to work with!"
"Susan - Thank you very much for your 5-Star review and for your business. We are blessed to have Traci on our team and I'm glad you enjoyed working with her."
Linda Concas
October 5, 2024
"Excellent customer service. Very friendly, efficient and knowledgeable. Gave me information to take the 6 hour course on line. Went over paperless billing with me and also accepted that I would like to keep my policies separate one from the other."
"Linda - Welcome to the agency and thank you for the 5-Star review. We look forward to working with you! "
Luke Nicosia
September 25, 2024
"As someone who has very specific insurance-related needs and a schedule that is difficult to work around, the staff at this office really go the extra mile. Erica was especially helpful in assisting me with configuring my auto insurance for my new vehicle, as well as for my relocation out of NY state. I am more than satisfied with the assistance, knowledge, and attentiveness they provide!"
"Luke - Thank you for your review and very kind words about Erica. We are very fortunate to have her on our team and I am glad she was able to help! We wish you the very best with your relocation! "
Nicholas Nicosia
September 25, 2024
"I have been with this office for my home and insurance needs for several years and have been quite happy with their level of service. Recently, Erica Smith helped me with an overly complicated issue regarding my son's auto insurance. He was moving out of state and not only did Erica help us navigate through the process when there was no financial benefit to her or her office, she did so in a manner that exceeded all expectations."
"Nicholas -Thank you very much for your 5-Star review and very kind words about Erica. We are very fortunate to have her on our team. We have a rule here.... "Always do what is best for the customer and you can never be wrong!" We greatly appreciate your business! "
Azizi Wais
September 20, 2024
"I am proud to customer of State Farm company⭐️⭐️⭐️⭐️⭐️ Progressive is thieves and fraud"
"Azizi - Thank you for your 5-Star review! We are glad we were able to help you, and we truly appreciate your business!!"
Janet Clarke-Hazlett
September 11, 2024
"These folks are friendly, knowledgeable, and very helpful! My questions are always answered fully and promptly, and I feel valued as a customer."
"Janet - Thank you for your very kind words. We love working with nice people like yourself and we truly appreciate your business all these years! "
Frank Piacitelli
August 29, 2024
"Helpful agents and great customer service"
"Thank you. We appreciate your review and your business! "
Brian
August 27, 2024
"I was shopping for insurance and was referred here by a friend. Insurance shopping can be stressful, but this was made easy. It was a positive experience setting up car, house, and umbrella insurance. We saved on all three types too!"
"Thank you for your review and very kind words. Insurance can be stressful, but we try to do everything we can to alleviate so of the stress. I am glad we were able to help do that. We appreciate your business, and we look forward to working with you for many years! "