Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bill Novak

Bill Novak

March 16, 2026

5  out of  5
rating by Bill Novak
"Had another wonderful experience with this extremely helpful State Farm team who go to great lengths to ensure all insurance options are thoroughly explored and services are as streamlined as possible. Thanks again!"
We responded:
"Thank you, Bill. We appreciate your business and it is a pleasure working with you!"
Profile photo of Coral Romualdo

Coral Romualdo

March 16, 2026

5  out of  5
rating by Coral Romualdo
"My family has been with the Van Travis agency for years now. They’ve always provided excellent service across the board for renters insurance, home, and auto. We’re particularly happy to be working with Carlee, who is absolutely wonderful! If you’re looking for an insurance agency, I assure they are one of the best in the area."
We responded:
"Coral - Thank you very much for your very kind words and your business all these years. We appreciate you and I'm glad you have enjoyed working with Carlee. We are very fortunate to have her on our team! "
Profile photo of Adam Kravetz

Adam Kravetz

March 13, 2026

5  out of  5
rating by Adam Kravetz
"Carlee made the switch easy and saved me $$. Thanks!"
We responded:
"Adam - Thank you for your business and I'm glad you enjoyed working with Carlee. We look forward to working with you. "
Profile photo of Isaac Barlet

Isaac Barlet

March 11, 2026

5  out of  5
rating by Isaac Barlet
"Best rate of places I looked at. Lori was helpful in double checking some of the language and how it applied to my case specifically."
We responded:
"Isaac - Thank you for your review. We are fortunate to have Lori on our team, and I am glad you enjoyed working with her. Thank you for your business. "
Profile photo of Julie D.

Julie D.

March 10, 2026

5  out of  5
rating by Julie D.
"Every communication with Van Travis and his team has been exemplary. They care about their clients as human beings and provide friendly, prompt and honest communication. There is no hard sell and they go out of their way to find the best price for you."
We responded:
"Julie - Thank you very much for your very kind words. I am fortunate to have a great team that makes this possible. We greatly appreciate your business, and it is a pleasure working with you all these years! "
Profile photo of Ted Kantor

Ted Kantor

February 27, 2026

5  out of  5
rating by Ted Kantor
"We were delightfully surprised when Katie was able to save us a significant amount of money on our automobile insurance. The staff has always been very helpful to us."
We responded:
"Thank you, Ted. We are very fortunate to have Kaite on our team and I'm glad she was able to help. We appreciate your business. "
Profile photo of Lorri Diggory

Lorri Diggory

February 26, 2026

5  out of  5
rating by Lorri Diggory
"As the personal assistant to an executive, I have Van Travis and his team at State Farm to be extremely responsive and helpful whenever I reach out to them on behalf of their client."
We responded:
"Lorri - Thank you so much. I am very fortunate to have a great team. We appreciate your kind words! "
Profile photo of Len Licata

Len Licata

February 26, 2026

5  out of  5
rating by Len Licata
"We have been with Van for over 20 years. Always exceptional service. Whenever we have needed them they have always been there for my family and I. Customer service is second to none. Would highly recommend."
We responded:
"Len - Thank you so much! It has been a pleasure working with you all these years and we greatly appreciate your business. "
Profile photo of Jaydin Talbot

Jaydin Talbot

February 25, 2026

5  out of  5
rating by Jaydin Talbot
"Carlee was very helpful with my insurance needs! She was very professional and explained everything in detail. I would recommend working with her!"
We responded:
"Thank you for your 5-Star review. I'm glad you enjoyed working with Carlee. We are very fortunate to have her on our team. We appreciate your business. "
Profile photo of Wendi Lovall

Wendi Lovall

February 24, 2026

5  out of  5
rating by Wendi Lovall
"Van Travis State Farm is the best!! I've been with them for many years. They are very responsive, efficient and friendly! It's always a pleasure to work with their team!"
We responded:
"Thank you, Wendi. It's been a pleasure working with you all these years and we greatly appreciate your business!"
Profile photo of Linda McLean

Linda McLean

February 16, 2026

5  out of  5
rating by Linda McLean
"We have been doing business with Van for decades. Customer service is excellent; a few months ago, Katie reviewed our policy with us to ensure our coverage is in order and that we’re not paying for coverage we no longer need. Today I spoke with Erica, who very nicely answered all my questions. We whole-heartedly recommend Van and his team!"
We responded:
"Linda - Thank you very much for your very kind words and the review. We greatly appreciate your business all these years and it is a pleasure working with you. We are very fortunate to have Katie and Erica on our team! "
Profile photo of Rosie Taravella

Rosie Taravella

February 5, 2026

5  out of  5
rating by Rosie Taravella
"Friendly, responsive staff! I moved out of state and then came back and immediately called then to provide coverage for me again."
We responded:
"Rosie - Thank you so much for remembering us. It has always been a pleasure working with you and we greatly appreciate your business! "
Profile photo of Sam

Sam

February 5, 2026

5  out of  5
rating by Sam
"Carlee is very helpful with life insurance education"
We responded:
"Thank you, Sam. I'm glad you found your time with Carlee helpful. "
Profile photo of bobmarini

bobmarini

January 31, 2026

5  out of  5
rating by bobmarini
"I’ve been with Van Travis for decades and always loved dealing with them for my insurance needs! We have the bundle coverage that’s very popular these days with cars and home plus the very convenient State Farm App on our phones! I enjoyed speaking with Erica Smith who helped me with a few things and I felt like I was speaking to a friend instead of someone just sitting at a desk with a headset on waiting to get out and go home… lol. You know the type! Ha! I recommend the Van Travis Agency because they are good folks with a good product! Promise! Bob Marini"
We responded:
"Bob - Thank you so much! Erica is an incredible asset to our team and many of our customers express the same sentiment. It has been an absolute please working with you all these years and we greatly appreciate your business. "
Profile photo of Danielle C

Danielle C

January 31, 2026

5  out of  5
rating by Danielle C
"carlee is so helpful and amazing! she really explained life Insurance to me i feel so secure knowing my life is in her hands"
We responded:
"Thank you, Danielle. We are very fortunate to have Carlee on our team and I I'm glad she was able to help you better understand your Life Insurance and we appreciate your business. "
Profile photo of Terrence S. Knight

Terrence S. Knight

January 27, 2026

5  out of  5
rating by Terrence S. Knight
"I will miss the Van C. Travis III team, as I have received top-notch service for many years. I'm thankful for the experience."
We responded:
"Terrance - Thank you for your review and very kind words. We wish you the best in Arizona and our door is always open should you return to NY. Thank you for your business all these years! "
Profile photo of Ben Briggs

Ben Briggs

January 22, 2026

5  out of  5
rating by Ben Briggs
"I have been a customer of Van / State Farm for many years and I have always been serviced well - Van has become a great friend. Most recently our 16 year old crashed the car and we worked with Claims team of State Farm. I was thrilled with the experience I received from this team - they were prompt, super helpful and in the end, provided some great options. Van and the State Farm team should be considered by anyone who wants a personal relationship that is helpful and very responsive."
Profile photo of Terra Osterling

Terra Osterling

January 22, 2026

5  out of  5
rating by Terra Osterling
"I've been with the Van Travis Agency for almost 30 years and from Day-One Van and his team have treated me with kindness and respect. I started with renter's and auto insurance and now have auto, home, life, umbrella, and disability. They are fast to address updates and always ace the 'stress test' when I want to review rates and coverage. Highly recommend."
We responded:
"Thank you for your very kind words, Terra. I have been blessed with a wonderful team and to know and work with you all these years. We greatly appreciate your business! "
Profile photo of Samed Ahmed

Samed Ahmed

January 17, 2026

5  out of  5
rating by Samed Ahmed
"I had a great experience getting an insurance quote from Carlee. She was very friendly, patient, and took the time to explain everything clearly. She made sure I understood my options and educated me along the way without any pressure. The whole process was smooth and professional. I really appreciated her help and would definitely recommend working with her!"
We responded:
"Samed - Thank you very much. We are very fortunate to have Carlee on our team and we appreciate your business! "
Profile photo of Rick Buhlmann

Rick Buhlmann

January 16, 2026

5  out of  5
rating by Rick Buhlmann
"Worked with Erica on performing a check-up on all my policies. She was wonderful to work with! Every question/concern I had was quickly updated. Pleasant to work with the Van Travis team!"
We responded:
"Rick - Thank you so much for your very kind words and the 5 Star review. We are certainly blessed to have Jennifer as a member of our team and I am glad you have enjoyed working with her over the years. Thank you for your business. We appreciate you!"
Profile photo of Blake Hosmer

Blake Hosmer

January 9, 2026

5  out of  5
rating by Blake Hosmer
"I’ve worked with them for 20+ years and they’ve always been very knowledgeable and personable."
We responded:
"Thank you very much, Blake We greatly appreciate your business, and it is a pleasure working with you! "
Profile photo of Michele Cheng

Michele Cheng

January 3, 2026

5  out of  5
rating by Michele Cheng
"Everyone is always so helpful and friendly. I like being able to actually go to an office with people that I know."
We responded:
"Thank you, Michele. We appreciate your kind word and your business. Thank you for allowing us to serve you. "
Profile photo of TexAndOllie Adventures

TexAndOllie Adventures

December 19, 2025

5  out of  5
rating by TexAndOllie Adventures
"Nothing like working with great local representatives for State Farm. They take care of me even when I’m not looking to be taken care of. Always looking out for the best interests Of their clients!"
We responded:
"Thank you very much. We greatly appreciate your business all these years. I'm blessed to have a great team that makes this possible. "
Profile photo of JP

JP

December 15, 2025

5  out of  5
rating by JP
"Account Manager Erica Smith worked diligently to help me create an insurance policy that ideally fits my needs. The coverage is excellent, and the price is fair, considering the current rate climate in New York State. Her patience and kindness, evident during the detailed discussions over several phone calls and emails, were remarkable. It has been my experience that such attention is uncommon in today's world of diminished personal service. She represents her agency and its owner (Van Travis III) at the highest level."
We responded:
"JP - Thank you very much for your very kind words. We are very fortunate to have Erica as a part of our team, and I am glad you enjoyed working with her. We greatly appreciate your business and look forward to working with you! "
Profile photo of David Jorgensen

David Jorgensen

December 4, 2025

5  out of  5
rating by David Jorgensen
"We've been clients of Van Travis' agency for about ten years now. We've always received great and friendly service from them, and requests have always been promptly fulfilled."
We responded:
"David - Thank you very much for your review and kind words. I am blessed with a great team that makes this possible. We greatly appreciate your business! "